- What products do you sell? We provide a wide range of smart home and security solutions, including CCTV cameras, video doorbells, smart locks, lighting, sensors, access control systems, voice assistants, and other automation devices.
- Are your products original and branded? Yes. We deal only in 100% genuine, branded products from trusted names like Lifesmart, Automate, Enviz, Amazon, Philips, Onautomation, Akuvox, and more. Every product is sourced from verified distributors.
- Do you offer a warranty? All our products come with a minimum 1-year warranty against manufacturing defects. We also provide one-to-one replacement for faulty devices covered under warranty.
- Do you provide installation services? Yes. We can arrange professional installation for cameras, locks, and automation systems within Sri Lanka. Please contact our support team for charges and scheduling.
- Do you deliver island wide? Absolutely. We offer free delivery across Sri Lanka, usually within 1–2 working days of receiving your order.
- How can I place an order? You can place your order through: www.vites.lk / www.whites.lk, call or WhatsApp +94 114 918 383, or email info@whitets.lk.
- What payment methods do you accept? We accept: bank transfers, online payments, and cash on delivery (COD) – available only within Sri Lanka (selected areas). For international orders, bank transfer and online payment options are accepted. Please contact us for more details.
- Can I return or exchange a product? Returns are accepted only if the item is defective or damaged on delivery. Please inform us within 3 working days of receiving the product.
- Do you offer after-sales support? Yes. Our customer support team is available 24/7, 7 days a week to How assist you with any questions, troubleshooting, or product guidance.
- do I contact your team? Phone: +94 114 918 383, Email: info@whitets.lk, Visit us: 345, 2nd Floor, Orex City Shopping Complex, Ekala, Ja-Ela, Sri Lanka